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International Hospitality Management Co-op Program

Rapid growth in the accommodation and food services industry is being driven by a rapidly growing tourism sector, and this will create employment growth for this occupation. British Columbia’s tourism industry is growing faster than ever. With $13.8 billion generated in revenue in 2008, tourism is outpacing mining, agriculture, and fishing as a leading industry for the province. Some would say that the secret to BC’s success lies in its stunning natural beauty. But there’s more to it than that! British Columbia is building a reputation for great tourism attractions and destinations. From zip trekking to hot stone spas and culinary tourism, British Columbia’s tourism businesses are giving the province’s 4.5 million overnight visitors a very special experience. Vancouver is rated as one of the top ten destination cities in the world and will continue to attract tourists in the near future. It is expected that accommodation and food services will experience strong growth after the 2010 Winter Olympic Games. The impact of this event should be felt throughout the province.

Graduates are employed by hotels, resorts, convention centres and restaurants. They assist with all aspects of guest services, presenting a positive impression of the business and industry. Workers in this industry are seen making hotel room reservations, registering arriving guests and answering inquiries regarding hotel or resort services in person, by mail, internet or telephone. They are responsible for resolving complaints, accurately processing financial transactions, and using computerized systems. Employees may also work in the Sales & Marketing, Human Resource department, Food & Beverage and Accounting departments, in both local and international hotels and resorts.

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Entrance Requirements: Grade 12/GED or mature student status. Applicants must successfully complete the admissions interview and entrance assessments.

Total Program Hours: 1360 Hours.
Full-time Program Length: 68 Weeks (15.8 Months).
Co-op Work Term: 520 Hours (26 Weeks) – Work Placement Overview.

Career Opportunities: Travel Consultant; Reservations Agent; Destination Coordinator; Convention Planner; Resort Coordinator; Cruise Coordinator

Program may not be available at all campuses. Program content is subject to change.

Courses

AD001 – 10 hours
Foundations of Technologies (Comp/Inc)

  • Computer basics/file management
  • Internet/email/keyboarding

AD111 – 40 hours
Word Processing Applications

  • MS Word editing, layout, templates, styles and sections, mail merge, tables, charts, desktop publishing

AD121 – 40 hours
Spreadsheet Applications

  • MS Excel worksheets (formulas/functions)
  • Organize & analyze worksheet data

GE001 – 10 hours
Foundations for Success (Comp/Inc)

  • Goal setting, note taking, problem solving, team work
  • Overview of policies & procedures

GE121 – 40 hours
Career Planning and Management (Comp/Inc)

  • Interview techniques
  • Create an employment package

HS241 – 40 hours
Food and Beverage Management (AHLA) (Comp/Inc)

  • Management fundamentals
  • Cost and pricing strategies
  • Sanitation and safety
  • Menu management

HS250 – 40 hours
Supervision in the Hospitality Industry (AHLA)

  • Motivational techniques
  • Recruitment and selection
  • Supervisory tools

HS260 – 40 hours
Understanding Accounting (AHLA)

  • Financial and accrual accounting
  • Financial statements
  • Revenue and expense accounting

HS304 – 40 hours
Leadership/ Management in the Hospitality Industry

  • Empowerment, team building

HS333 – 80 hours
Front Office Procedures (AHLA)

  • Hotel organization, front office

HS338 – 40 hours
Housekeeping Management (AHLA)

  • Housekeeping & maintenance
  • Inventories

HS357 – 40 hours
Managing Hospitality Human Resources (AHLA)

  • Orientation, training, benefits
  • Job analysis and design

HS370 – 80 hours
Marketing of Hospitality Services (AHLA)

  • Effective techniques
  • Selling the dream

HS370 – 40 hours
Security and Loss Prevention Management (AHLA)

  • Need for individualized security programs
  • Guest protection, internal security
  • Explore risk management and loss prevention

HS387 – 40 hours
Resort Management (AHLA) (Comp/Inc)

  • Resort development
  • Economic issues

HS428 – 40 hours
International Hotel Management (AHLA)

  • Marketing & development
  • Financing

HS468 – 40 hours
Hospitality Industry Computer Systems (AHLA)

  • Hotel automation, hardware, software

HS500 – 20 hours
Industry Skills Enhancement (AHLA)

  • Serving It Right, FoodSafe, and SuperHost

IHS333 – 60 hours
Front Office Procedures (AHLA)

  • Hotel organization, front office

IHS478 – 60 hours
Convention Management & Service (AHLA)

  • Meetings & conventions market
  • Food service & service related issues

ME180 – 30 hours
Cross-Cultural Communications in Health Care

COOP26 – 520 hours
Co-Op Work Term (26 weeks) (Comp/Inc)

  • Mandatory schedule of alternating class sessions and work terms.
  • Adherence to the program scheduling format is mandatory and is designed to provide the prospective candidate with valuable exposure to language usage in a work setting.
  • The alternating classroom sessions allow the student to maximize the lessons taught within the curriculum.
  • The expense of the transportation to the placement is the responsibility of the student. The accommodation expense may be partially shared with the placement.