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Administrative Assistant and Medical Office Assistant Program

This program combines the breadth of knowledge of the Administrative Assistant program with the specific knowledge of the Medical Office Assistant program.

Administrative Assistants and Medical Office Assistants perform a variety of secretarial and administrative duties in doctors’ offices, hospitals, medical clinics and other medical settings and include a variety of administrative duties in support of managerial and professional employers. They are employed in offices throughout the public and private sectors.

Competition for these employment openings is expected to remain high as many qualified people look for positions in this field. To stay competitive, administrative assistants and medical office assistants must be able to adapt to changing methods and responsibilities.

Note: CPR, First Aid, Food Safe and WHMIS will be completed during the program.

Graduates of this program qualify for an Administrative Assistant diploma and a Medical Office Assistant Accelerated
diploma.

Want to speak to someone regarding our Administrative Assistant & Medical Office Assistant program? Click here to contact us.

Entrance Requirements: Grade 12/GED or mature student status. Applicants must successfully complete the admissions interview and entrance assessments.

Prerequisites: Applicants for this program must also have excellent communication skills (composition), sign a criminal/medical waiver, obtain a satisfactory certificate of health from a physician, submit a criminal record search, and provide evidence of clear TB testing prior to acceptance. All must be done no more than 3 months before the start date of the program.

Total Program Hours: 900 Hours.
Full-time Program Length: 45 Weeks (10.5 Months).

Career Opportunities: Executive-Assistant, General-Assistant, Technical-Assistant, Medical Office Assistant, Medical Transcriptionist, MSP Billing Clerk

Program may not be available at all campuses. Program content is subject to change.

Courses

AC111 – 40 hours
Computerized Accounting Principles

  • Theory and practice of double-entry bookkeeping (manual)
  • Intro to QuickBooks Pro


AC210 – 40 hours
Small Business Reporting

  • Bookkeeping tasks using QuickBooks Pro
  • Inventory, GL, AP, AR, Year End, business reports,
    statements


AC211 – 40 hours
Business Accounting

  • Simply computer application of journals & ledgers
  • Prerequisite: AC111 Computerized Accounting Principles


AC212 – 40 hours
Payroll and Inventory Control

  • Payroll, inventory (manually & in Simply)
  • Bank reconciliation


AD001 – 10 hours
Foundations of Technologies (Comp/Inc)

  • Computer basics/file management
  • Internet/email/keyboarding


AD111 – 40 hours
Word Processing Applications

  • MS Word editing, layout, templates, styles and sections,
    mail merge, tables, charts, desktop publishing


AD121 – 40 hours
Spreadsheet Applications

  • MS Excel worksheets (formulas/functions)
  • Organize & analyze worksheet data


AD131 – 40 hours
Database Applications (Comp/Inc)

  • Enter & maintain MS Access database
  • Reports, design queries, macros


AD191 – 40 hours
Modern Office Technologies

  • Management of office information
  • Mail, appointments, telephones, meetings, business
    machines, bank statements


AD192 – 100 hours
Business Document Efficiencies

  • MS Word, electronic files, business documents
  • Develop speed and accuracy


 GE001 – 10 hours
Foundations for Success

  • Goal setting, note taking, problem solving, team work
  • Overview of policies & procedures


GE121 – 40 hours
Career Planning and Management

  • Interview techniques
  • Create an employment package



GE111 – 40 hours
Critical Skills in Communication

  • Research, prepare, deliver presentations


GE112 – 40 hours
Business Writing

  • English grammar review
  • Memos, email, letters
  • Critical thinking


GE122 – 40 hours
Dynamics of Customer Service

  • Effective customer service & support
  • Problem solving-theory & applications


GE131 – 40 hours
Powerful Presentations

  • Effective presentation using MS PowerPoint


MD400 – 160 hours
Medical Essentials

  • Terminology, anatomy, physiology, pathophysiology
  • Standard medical abbreviations
  • CPR/FA, Basic WHMIS


MD402 – 60 hours
Assistant Office Procedures

  • Patient scheduling, forms, charts
  • Sterilization techniques
  • General office procedures


MD404 – 40 hours
MSP Billing Procedures

  • Clinic and physician accounts
  • Billing and diagnostic codes


MD406 – 60 hours
Medical Transcription

  • Dictatyping and transcribing
  • Create/format medical documents